AHMED ABOUHARGA
AHMED ABOUHARGA

Senior IT Leader driving secure, scalableIT operations

13+ years of experience across Europe & Middle East in infrastructure, cloud, and security.

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01 / ABOUT

About Me

As a forward-thinking IT architect, I specialize in designing robust digital infrastructures that empower businesses to scale securely. My approach combines technical precision with strategic vision.

Ahmed Abouharga

Leadership Mindset

I believe in leading by example, fostering a culture of innovation and continuous improvement.

Global Perspective

With over a decade of experience across diverse markets in Europe and the Middle East, I bring a global perspective to every project.

Security First

Security is not an afterthought; it is the foundation of every system I build.

02 / EXPERTISE

My Expertise

Cloud & Infrastructure

Architecting scalable cloud solutions on AWS and Azure, focusing on high availability and cost optimization.

Security & Compliance

Implementing robust security frameworks and ensuring compliance with international standards (GDPR, ISO 27001).

Automation & AI

Leveraging Artificial Intelligence to automate complex workflows, optimize operations, and drive intelligent decision-making.

Leadership & Strategy

Driving digital transformation and leading cross-functional teams to deliver complex IT projects.

03 / BACKGROUND

Professional Background

A structured overview of my professional journey, education, certifications, and language proficiency.

Zattoo logo

Senior IT Administrator

Zattoo
Berlin, Germany (Zurich, Switzerland)Jan 2025 — Present

A leading European streaming platform delivering live TV and on-demand content.

Leading endpoint management and IT operations using Mosyle and NinjaOne. Automating Windows deployment and user lifecycle workflows (on/offboarding), providing expert L3 support and mentorship, and executing a critical migration to enterprise-grade network firewalls.

Tourlane logo

Team Lead IT

Tourlane
Berlin (Paris, USA, South Africa)May 2022 — Dec 2024

A digital travel company specializing in customized, high-end travel experiences.

Led a team of IT specialists, delivering over 20 infrastructure projects including building an AI model for IT Support integrated with Slack. Significantly improved onboarding efficiency, system reliability, and security posture through SSO, VPN, and workflow automation initiatives. Took full ownership of IT operations, facilitating communication across all company departments and stakeholders, negotiating SaaS contracts, and managing third-party vendor relationships.

Tourlane logo

Senior System Administrator

Tourlane
Berlin (Paris, USA, South Africa)Feb 2022 — Apr 2022

A digital travel company specializing in customized, high-end travel experiences.

Managed cloud and on-prem infrastructure, collaboration platforms, and network environments while strengthening security controls, documentation, and compliance. Built the IT department with standardized equipment, provided comprehensive support, upgraded network infrastructure, and created separated employee networks to ensure security.

Door2Door logo

System & Network Administrator

Door2Door
Berlin, GermanyJul 2021 — Jan 2022

A mobility and delivery services company operating across urban environments.

Designed, secured, and maintained network infrastructure, VPN services, monitoring systems, and collaboration platforms, ensuring high availability and secure remote access for distributed teams. Provided comprehensive employee support, managed devices via Jamf and Intune, and built a robust asset management system.

Bulahej Group logo

IT Manager

Bulahej Group
Abu Dhabi (Al Ain, UAE)Aug 2015 – Nov 2020

A diversified business group operating across multiple commercial sectors.

Oversaw IT operations across 14 locations in the UAE, taking full ownership of the group's technology strategy. Managed and mentored a team of 12 IT professionals while successfully delivering critical infrastructure projects, including network upgrades, datacenter builds, server deployments, VoIP systems, and comprehensive security surveillance (CCTV/IP Camera/NAS) implementations.

Prince Medical Center logo

System Network Engineer

Prince Medical Center
Abu Dhabi, UAEOct 2009 – July 2015

A healthcare organization delivering medical services in a regulated environment.

Engineered and maintained critical healthcare IT infrastructure, servers, and networks, ensuring high availability and compliance in a mission-critical environment. Successfully increased data processing capacity by 40% through server modernization and improved budget efficiency by 25% via strategic expenditure planning, while maintaining a consistent 99% network uptime.

04 / TECHNICAL SKILLS

Technical Skills

Technologies, platforms, and specializations I use to design and operate secure, scalable systems.

Core Platforms & Architecture

Primary platforms I architect and operate

Platforms & Identity

MA
Microsoft Azure
MI
Microsoft Intune Suite
AA
Azure Active Directory (Azure AD)
GW
Google Workspace
M3
Microsoft 365 (Office 365)
OK
Okta

Operating Systems

WS
Windows Server
LI
Linux
MA
macOS

Operations, Automation & Scale

How systems are deployed, automated, and monitored

Endpoint & Provisioning

JA
Jamf
MO
Mosyle
NI
NinjaOne
WA
Windows Autopilot
AD
Apple Device Enrollment Program (DEP)

Automation & Monitoring

N8
n8n
PN
PRTG Network Monitor
NA
Nagios
SP
Splunk

Collaboration & Delivery

AS
Atlassian Suite (Jira, Confluence)
GI
Git

Scripting

PY
Python
BA
Bash
PO
PowerShell

Specializations, Security & Governance

Strategic expertise beyond tools

Core Specializations

II
IT Infrastructure Leadership
CI
Cloud Infrastructure & Operations
IO
IT Operations at Scale
EM
Endpoint Management Strategy (MDM)
I&
Identity & Access Management (IAM)

Security & Compliance

IS
IT Security & Hardening
SC
Security Compliance (ISO 27001, NIST)
GC
GDPR Compliance

Networking & Control

NE
Network Engineering
CM
Cisco Meraki
UN
UniFi Networking
F&
Firewall & Perimeter Security
VS
VPN Solutions
VS
VoIP Systems

Governance & Process

IS
IT Service Management (ITIL)
V&
Vendor & Stakeholder Management
05 / PROJECTS

Strategic Projects

A selection of enterprise-scale initiatives and technical solutions I have architected and led.

Enterprise Endpoint Automation Platform

Internal IT Platform

Designed and implemented an end-to-end automated onboarding and offboarding platform integrating identity, endpoint, and MDM systems. The solution significantly reduced manual effort, strengthened security compliance, and accelerated employee lifecycle workflows across the organization.

OktaAzure ADJamfMicrosoft IntuneAutomation Workflows

Zero-Touch Device Deployment at Scale

Enterprise IT Operations

Implemented secure zero-touch provisioning for Windows and macOS devices, enabling scalable device deployment across distributed teams while enforcing security and compliance from day one.

Windows AutopilotApple DEPMDMAzure

Secure Cloud & Network Architecture

Multi-Site Infrastructure

Architected and maintained secure cloud and network environments, including VPN connectivity, firewall hardening, monitoring, and backup strategies to ensure high availability and data integrity across multiple locations.

AzureVPNFirewallsMonitoringBackup Systems

IT Operations Automation & Observability

Internal IT Systems

Automated operational workflows and implemented comprehensive monitoring to reduce incident response times, improve system visibility, and increase overall reliability across infrastructure and endpoints.

PythonPowerShelln8nPRTGSplunk

Enterprise Identity & Access Modernization

Identity & Access Management

Led a global Single Sign-On rollout across more than 130 enterprise applications, significantly improving security posture while delivering a seamless authentication experience for end users.

OktaAzure ADSAMLOIDCIdentity Governance

AI-Enabled Internal IT Support

Automation & Support Systems

Developed and deployed an intelligent internal support ecosystem leveraging AI and automation to resolve common technical requests autonomously and streamline internal IT workflows.

PythonAPI IntegrationSlack APIAI Models
06 / PHILOSOPHY

My Philosophy

Security by Design

Integrating security measures at every stage of the development lifecycle, ensuring resilience against modern threats.

Automation over Manual Work

Eliminating repetitive tasks to free up time for strategic thinking and innovation.

People-First Leadership

Technology serves people. I focus on building teams that are empowered, skilled, and motivated.

Reliability as Advantage

In a digital-first world, system reliability is not just a metric; it's a competitive differentiator.

07 / CONTACT

Get In Touch

I am always open to discussing new opportunities, collaborations, or simply exchanging ideas about the future of technology.

Open to new opportunities